1 Introduction

Tiệm Nướng & Chill Xóm Lèo ("we") is committed to protecting your privacy and personal information. This policy explains how we collect, use and protect data when you use our website xomleo.vn and online table booking service.

2 Information We Collect

When you use the Book a Table feature on our website, we collect:

• Full name
• Phone number
• Date, time and expected number of guests
• Special occasion (if any)
• Additional notes (if any)
• Traffic source (for marketing analysis)

3 How We Use Your Information

We use your information only for the following purposes:

• Booking confirmation — contact you via phone/Zalo to confirm
• Better service — prepare tables, set up special occasions as requested
• Internal analytics — track bookings to improve our service

We do not sell, rent or share your information with third parties for commercial purposes.

4 Storage and Security

• Booking data is stored on Google Sheets — secured by Google infrastructure
• Booking notifications are sent via Telegram Bot (end-to-end encrypted)
• Our website uses HTTPS/SSL to encrypt data in transit
• We implement security measures: Content Security Policy (CSP), XSS Protection, anti-spam

5 Data Retention

Booking information is retained for a maximum of 12 months from the booking date, after which it is automatically deleted. You may request earlier deletion by contacting us.

6 Your Rights

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of all your personal data

To exercise these rights, please contact us using the information below.

7 Cookies and Analytics

Our website uses Google Analytics to analyze traffic. Google Analytics may use cookies to collect anonymous data about browsing behavior. You can disable cookies in your browser if you wish.

8 Contact Us

If you have any questions about this privacy policy, please contact us:

• Phone / Zalo: 076 452 7336
• Address: 113 Huynh Tan Phat, Ward 11, Da Lat
• Website: xomleo.vn